Difference between revisions of "Using The App (Staff)"

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Wageloch Mobile App allows you to view your rosters, apply for leave and inform your manager of your regular shift availability and more.
Don't have a smart phone? You can access the same information through <b>https://portal.wageloch.com.au</b> from your computer or tablet at home.
If your manager has set up the Mobile App and Staff Portal, but you're having issues logging in, viewing your rosters or have questions, please don't hesitate to contact <b>[[https://wageloch.com.au/contact Helpdesk]] or view the [[Troubleshooting]] article.</b><br>
=Gaining Access=
To access the Staff Portal or Mobile App, you must first set up a log in. Your manager will add your selected email address into Wageloch, and you will be sent a welcome email the next morning that will direct you to the Staff Portal web site to create a password.<br>
If you do not get your welcome email, or it has expired, simply follow the next step to create a password for the Staff Portal.<br>
This step needs to be done via an internet browser and can be done on a PC or your phone’s browser but not via the Wageloch Mobile App.
=Setting Your Password=
* Go to <b>https://portal.wageloch.com.au/login</b>
* Click on the text <i>Click here if you forgot your password</i>
* Enter your email address and click Send Reset Request
* This will send you an email with a link you can click to “reset” a password and can be used to change a forgotten password but also to set one for the first time.
* Once completed you will be able to log in successfully to the Wageloch Staff Portal and Mobile App.
<br>
OR
<br>
* Download the Wageloch Mobile App from App Store (iOS) or Google Play (Android)
* Enter your email address and press Reset Password.
* This will send an email to you with a link to set your password.
* Once set, you should be able to log into the app with no issues!
=Using the Mobile App=
=Using the Mobile App=
Wageloch Mobile App allows you to view your rosters, apply for leave and inform your manager of your regular shift availability on the go from your smartphone.  
Wageloch Mobile App allows you to view your rosters, apply for leave and inform your manager of your regular shift availability on the go from your smartphone.  
<br>If your manager has set up the Mobile App, but you're having issues logging in, viewing your rosters or have any questions, please don't hesitate to contact [Helpdesk] or view the <b>[[Troubleshooting ]]</b> guide.
<br>If your manager has set up the Mobile App, but you're having issues logging in, viewing your rosters or have any questions, please don't hesitate to contact [https://wageloch.com.au/contact Helpdesk] or view the <b>[[Troubleshooting ]]</b> guide.


==Gaining Access to the Mobile App==
=Gaining Access to the Mobile App=


To access the Mobile App, you must first set up a log in.   
To access the Mobile App, you must first set up a log in.   
Your manager will add your selected email address into Wageloch, and you will be sent a welcome email the next morning that will direct you to the Staff Portal web site to create a password.  
Your manager will add your selected email address into Wageloch, and you will be sent a welcome email the next morning that will direct you to the Staff Portal web site to create a password.  


==Download the Mobile App and Login==
=Download the Mobile App and Login=
 
[[File: 2.3 Email Address & Password.png|300px|thumb|right]]


You can download the App via the Google Play Store (Android) or App Store (iOS) by searching for Wageloch Mobile App.  Once you have downloaded the Wageloch App you can enter the same email and password you use for the Wageloch Staff Portal.  
You can download the App via the Google Play Store (Android) or App Store (iOS) by searching for Wageloch Mobile App.  Once you have downloaded the Wageloch App you can enter the same email and password you use for the Wageloch Staff Portal.  
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* For Email Address, enter the same email address you've been receiving your Wageloch emails to.
* For Email Address, enter the same email address you've been receiving your Wageloch emails to.
* For Password, enter your newly created password and press Login  
* For Password, enter your newly created password and press Login  
* Now you are ready to use the mobile app to view Rosters, apply for leave and submit unavailability.  
* Now you are ready to use the mobile app to view Rosters, apply for leave and submit unavailability.
 
==Clocking in and Out with the Mobile App==
 
Wageloch’s Mobile App will allow you to clock in and out your smartphone (your manager will need to allow mobile clocking for you).
 
* To clock in, tap the green “Clock In” button
* On the next screen, you will be asked if you would like to clock in – Tap Clock In   
 
* To clock out, tap the red “Clock Out” button
* On the next screen, you will be asked if you would like to clock out – Tap Clock Out   
 
===Manual Clocking===
If you have no GPS location, or mobile service, or need to backdate missing clock times for previous days you can select to perform a Manual clock-in.
 
* Click the yellow “Manual Input” button
* On the next screen, you can enter the time, date and location you are clocking in at plus any notes you would like to add and then click on Send
* Please be diligent in checking the method of clocking (in/out) and the day/time you're logging as this will reflect for your manager on the day you select.
 


==Checking Rosters with the Mobile App==
=Checking Rosters with the Mobile App=


Wageloch’s Mobile App will allow you to check your rosters through your smartphone.  
Wageloch’s Mobile App will allow you to check your rosters through your smartphone.  
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* To check your rosters, tap the “My Roster” button  
* To check your rosters, tap the “My Roster” button  
* You will now be shown your personal rosters for any sites you work at  
* You will now be shown your personal rosters for any sites you work at  
* If you scroll to the bottom of your App homescreen, you may see a “Full Roster” button  - this will allow you to see the whole store roster (if allowed by your manager)  
* If you scroll to the bottom of your App homescreen, you may see a “Full Roster” button  - this will allow you to see the whole store roster (if allowed by your manager)
<br>
[[File: 2.5 Select My Roster.PNG|250px]]  [[File: 2.5 View Personal Roster.PNG|175px]]


==Requesting Leave with the Mobile App==
=Requesting Leave with the Mobile App=


Wageloch’s Mobile App will allow you to request and book leave in advance.  
Wageloch’s Mobile App will allow you to request and book leave in advance.  
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* You can now select the type of leave, the dates you would like to request leave for (including part day requests) and include a comment for the manager to view  
* You can now select the type of leave, the dates you would like to request leave for (including part day requests) and include a comment for the manager to view  
* Once you have entered all required information click “Save Request” at the foot of the screen.  
* Once you have entered all required information click “Save Request” at the foot of the screen.  
* Once the manager has approved or declined your leave, you will receive an email notifying you - these results will also be viewable in the leave Grid  
* Once the manager has approved or declined your leave, you will receive an email notifying you - these results will also be viewable in the leave Grid
<br>
[[File: 2.6 Click Leave.png|150px]] [[File: 2.6 Leave Request inc Part Day.png|600px]]  [[File: 2.6 Save Request.PNG|280px]]


==Submit Availability with the Mobile App==
=Submit Availability with the Mobile App=


Wageloch’s Mobile App will allow you to notify your manager of your weekly or fortnightly availability.  
Wageloch’s Mobile App will allow you to notify your manager of your weekly or fortnightly availability.  
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* Once the manager has approved or declined your availability, you will receive an email notifying you  
* Once the manager has approved or declined your availability, you will receive an email notifying you  
* You will also be able to check your current unavailability requests through the Mobile App
* You will also be able to check your current unavailability requests through the Mobile App
<br>
<center>
[[File: 2.7 Click on Unavailability.png|150px]]  [[File: 2.7 Create Unavailability.PNG|250px]]  [[File: 2.7 Set Unavailability Days.png|600px]]
<br>
[[File: 2.7 Click Save Request.PNG|250px]]  [[File: 2.7 Current Unavailability through App.png|265px]]</center>.


=Using the Staff Portal=
=Staff Portal (Browser)=
[[File: Sportal.png|250px|link=Staff Portal Guide]]
<br>
<br>
<br>
[[File:Back-button-new.png|link=Wageloch Mobile App]]  [[File:Home-button-new.png|link=Main Page]]  [[File:Next-button-new.png|link=How to use Mobile Clocking]]

Latest revision as of 05:36, 15 September 2023

Using the Mobile App

Wageloch Mobile App allows you to view your rosters, apply for leave and inform your manager of your regular shift availability on the go from your smartphone.
If your manager has set up the Mobile App, but you're having issues logging in, viewing your rosters or have any questions, please don't hesitate to contact Helpdesk or view the Troubleshooting guide.

Gaining Access to the Mobile App

To access the Mobile App, you must first set up a log in. Your manager will add your selected email address into Wageloch, and you will be sent a welcome email the next morning that will direct you to the Staff Portal web site to create a password.

Download the Mobile App and Login

2.3 Email Address & Password.png

You can download the App via the Google Play Store (Android) or App Store (iOS) by searching for Wageloch Mobile App. Once you have downloaded the Wageloch App you can enter the same email and password you use for the Wageloch Staff Portal.

Please note: If your app store is set to a region that is not Australia or New Zealand, Wageloch Mobile App will not be available for download.

  • Open the Wageloch Mobile app.
  • For Email Address, enter the same email address you've been receiving your Wageloch emails to.
  • For Password, enter your newly created password and press Login
  • Now you are ready to use the mobile app to view Rosters, apply for leave and submit unavailability.

Checking Rosters with the Mobile App

Wageloch’s Mobile App will allow you to check your rosters through your smartphone.

  • To check your rosters, tap the “My Roster” button
  • You will now be shown your personal rosters for any sites you work at
  • If you scroll to the bottom of your App homescreen, you may see a “Full Roster” button - this will allow you to see the whole store roster (if allowed by your manager)


2.5 Select My Roster.PNG 2.5 View Personal Roster.PNG

Requesting Leave with the Mobile App

Wageloch’s Mobile App will allow you to request and book leave in advance.

  • To request leave, tap the “Leave” button (Mobile App)
  • You can now select the type of leave, the dates you would like to request leave for (including part day requests) and include a comment for the manager to view
  • Once you have entered all required information click “Save Request” at the foot of the screen.
  • Once the manager has approved or declined your leave, you will receive an email notifying you - these results will also be viewable in the leave Grid


2.6 Click Leave.png 2.6 Leave Request inc Part Day.png 2.6 Save Request.PNG

Submit Availability with the Mobile App

Wageloch’s Mobile App will allow you to notify your manager of your weekly or fortnightly availability.

  • To set availability, tap the “Unavailability” button (Mobile App)
  • You can now select the dates you would like to set your availability for by clicking on Create and completing the dates and frequency
  • Once you have selected the dates, as with the Wageloch Portal, you will then need to set per day whether you will or won’t be available and then, if it’s a partial day, what time
  • When completed, click “Save Request” to send the request through to your manager
  • Once the manager has approved or declined your availability, you will receive an email notifying you
  • You will also be able to check your current unavailability requests through the Mobile App


2.7 Click on Unavailability.png 2.7 Create Unavailability.PNG 2.7 Set Unavailability Days.png

2.7 Click Save Request.PNG 2.7 Current Unavailability through App.png

.


Staff Portal (Browser)

Sportal.png


Back-button-new.png Home-button-new.png Next-button-new.png

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