Facial Recognition (external unit)

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Revision as of 06:54, 8 September 2023 by Cienna (talk | contribs)

Wageloch offers external facial recognition units, which differs greatly from the Facial Recognition (tablet). This involves a Hanvon FaceID unit, which requires constant power and internet connection (ethernet recommended) and requires Time Kiosk on a Windows-based computer.


Time Kiosk Setup

After you have followed the steps for Installing Wageloch, please follow the steps below:

  • Open Wageloch Time Kiosk
  • In the top right corner, click the Settings cog and select General
  • You'll be prompted to log in with your Wageloch admin credentials
  • From the list of clocking methods, select External Facial Recognition Unit.
  • Click Done to finish.


Equipment Setup

The configuration of external facial recognition units may require assistance with initial configuration. Should you follow the steps to setup Time Kiosk and the physical unit and find yourself experiencing issues, please don't hesitate to contact Helpdesk.

  • Plug in the Facial Recognition Unit to power and attach an ethernet cable.
  • On the unit press Menu > System Settings > Communication > Network and select Ethernet
  • Set DHCP (option 2) to On (unless you plan to manually assign the IP of the unit)
  • Press ESC until you are back to the main menu; select System Info > Product Info which will display the IP address of the unit - you will need this for the next part


  • Open Wageloch Time Kiosk
  • Click on the Settings cog and select External Device
  • Click on Add New Device and in the pop up, enter:
    • Device IP address
    • Port Number (9922 default)
    • a unique name for the device
  • Click OK to finish setup


  • You should see the status of the device as Connected; you can Test Connection of the device too
  • Click Update Scanner Time to make sure the time is synchronised between the facial recognition unit and the PC.


Face Registration

Before your staff can start clocking in and out, they will need to register their face on the facial recognition unit.

  • On the facial recognition unit, press Menu and select User Management.
  • Using the arrows or numbers on the keypad, select User List.
  • Using the arrows or numbers on the keypad, select Unenrolled List.


  • Using the arrows or numbers on the keypad, select the name of the employee you wish to register, then click OK.
  • Using the arrows or numbers on the keypad, select Face.
  • The employee will then follow the instructions on the unit - keeping their face within the dashed box until the green progress bar at the bottom is full.
  • Once completed, select what the enrolment will be used for - in this case Attendance.
  • Take a still photo for reference by lining the face up with the dashed box and selecting OK on the unit.
  • You will then be notified that the employee has been successfully registered and can now clock in and out.


Clocking In/Out

Clocking in and out with the Facial Recognition Unit is simple:

  • The employee should line their face up with the screen.
  • The facial recognition unit should automatically detect their face and register their clock time.
  • The unit will give a notification that the employee has clocked in/out.


Deleting Facial Scans

To delete a staff member’s existing face data from the facial recognition unit, please complete the following steps:

  • On the facial recognition unit, press Menu and choose User Management.
  • Using the arrows or numbers on the keypad, select Delete (or to delete all data, select Delete All).
  • Using the arrows or numbers on the keypad, select the name of the employee you wish to delete, then press OK.
  • You will receive notification that the user’s data has been deleted.
  • You are now able to re-register the employee's face.




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