Using The App (Staff)

Wageloch Mobile App allows you to view your rosters, apply for leave and inform your manager of your regular shift availability and more.

Don't have a smart phone? You can access the same information through https://portal.wageloch.com.au from your computer or tablet at home.

If your manager has set up the Mobile App and Staff Portal, but you're having issues logging in, viewing your rosters or have questions, please don't hesitate to contact [Helpdesk] or view the Troubleshooting article.

Gaining Access

To access the Staff Portal or Mobile App, you must first set up a log in. Your manager will add your selected email address into Wageloch, and you will be sent a welcome email the next morning that will direct you to the Staff Portal web site to create a password.
If you do not get your welcome email, or it has expired, simply follow the next step to create a password for the Staff Portal.

This step needs to be done via an internet browser and can be done on a PC or your phone’s browser but not via the Wageloch Mobile App.

Setting Your Password

• Go to https://portal.wageloch.com.au/login
• Click on the text Click here if you forgot your password
• Enter your email address and click Send Reset Request
• This will send you an email with a link you can click to “reset” a password and can be used to change a forgotten password but also to set one for the first time.
• Once completed you will be able to log in successfully to the Wageloch Staff Portal and Mobile App.

OR

• Download the Wageloch Mobile App from App Store (iOS) or Google Play (Android)
• Enter your email address and press Reset Password.
• This will send an email to you with a link to set your password.
• Once set, you should be able to log into the app with no issues!

Using the Mobile App

Download the App and Login

Once you have downloaded the Wageloch App you can enter the same email and password you use for the Wageloch Staff Portal.

• Open the Wageloch Mobile app.
• For Email Address, enter the same email address as used for Staff Portal.
• For Password, enter your newly created Staff Portal password and press Save.
• Now you are ready to use the Mobile App to view Rosters and link to the Staff Portal to apply for leave and unavailability.
  
  

Clocking in and Out

Wageloch’s Mobile App will allow you to clock in and out your smartphone (Your manager will need to allow mobile clocking for you).

• To clock in, tap the green “Clock In” button
• On the next screen, you will be asked if you would like to clock in – Tap Yes
• To clock out, tap the red “Clock Out” button
• On the next screen, you will be asked if you would like to clock out – Tap yes
• If you have no GPS location, or mobile service, you can select to perform a “Manual Input” clock-in
• Click the yellow “Manual Input” button
• On the next screen, you can enter the time, date and location you are clocking in at.

Checking Rosters

Wageloch’s Staff Portal and Mobile App will allow you to check your rosters online and through your smartphone.

• To check your rosters, tap the “My Roster” button (Mobile App) or click the “View Roster” link in the navigation banner (Staff Portal)
• You will now be shown your personal rosters for any sites you work at.
• If you scroll to the bottom of your rosters, you will see a “View Full Roster” button. This will allow you to see the whole store roster (if allowed by manager).

Requesting Leave

Wageloch’s Staff Portal and Mobile App will allow you to request and book leave in advance.

• To request leave, tap the “Leave” button (Mobile App) or click the “Leave Booking/Enquiry” menu in the navigation banner and select “Request Leave” (Staff Portal).
• You can now select the type of leave, the dates you would like to request leave for and include a comment for the manager to view.
• Once you have entered all required information click “Save Request”.
• Once the manager has approved or declined your leave, you will receive an email notifying you. These results will also be viewable in the leave Grid.

Submit Availability

Wageloch’s Staff Portal and Mobile App will allow you to notify your manager of your weekly or fortnightly availability.

• To set availability, tap the “Unavailability” button (Mobile App) or click the “Leave Booking/Enquiry” menu in the navigation banner and select “Enter your Unavailability” (Staff Portal).
• You can now select the dates you would like to set your availability for.
• Once you have selected the dates, you will then need to set per day whether you will or won’t be available and then, if it’s a partial day, what time (e.g. – can work after 3 pm).
• When completed, click “Save Request” to send the request through to your manager.
• Once the manager has approved or declined your availability, you will receive an email notifying you.